Terms & Conditions

  1. Introduction

These Terms and Conditions (“Terms”) govern the provision of professional services by FMY Accountants LTD (trading as FMY Chartered Accountants) (“we”, “us”, “our”, “the Firm”) to our clients (“you”, “your”, “Client”).

Company Details:

  • Company Name: FMY Accountants LTD
  • Trading Name: FMY Chartered Accountants
  • Companies House Registration: 16813147
  • ICAEW Registration: C011008484
  • Registered Address: 86 – 90 Paul Street, London, EC2A 4NE, United Kingdom
  • Telephone: +44 330 043 5088
  • Email: mail@fmyaccountants.co.uk
  • Website: www.fmyaccountants.co.uk

FMY Chartered Accountants is regulated by the Institute of Chartered Accountants in England and Wales (ICAEW).

  1. Scope of Services

2.1 Services Provided

We provide professional accountancy, tax, and advisory services to individuals and businesses. Our services may include, but are not limited to:

  • Bookkeeping and accounting services
  • Preparation of statutory accounts
  • Tax compliance and planning (personal and corporate)
  • VAT services and returns
  • Payroll services
  • Management accounts and financial reporting
  • Business advisory services
  • Company secretarial services
  • Audit and assurance services (where applicable)
  • Other related professional services as agreed

2.2 Engagement Letters

The specific services to be provided, along with our respective responsibilities, will be set out in individual engagement letters issued for each assignment. These Terms should be read in conjunction with any engagement letter.

2.3 Professional Standards

We conduct all work in accordance with professional and ethical standards set by the ICAEW and applicable UK legislation.

  1. Client Responsibilities

3.1 Information Provision

You agree to:

  • Provide us with all information, records, and documentation necessary to perform our services in a timely manner
  • Ensure that all information provided is complete, accurate, and not misleading
  • Inform us immediately of any changes to your circumstances that may affect our services
  • Respond promptly to our requests for information or clarification

3.2 Record Keeping

You are responsible for maintaining adequate business records and complying with all relevant legal and regulatory requirements regarding record retention.

3.3 Decision Making

Final decisions regarding your financial, tax, and business affairs remain your responsibility. Our role is to provide professional advice and services to assist you in making informed decisions.

  1. Fees and Payment

4.1 Fee Structure

Our fees and payment terms are specified in the engagement letter for each service. Fees may be based on:

  • Fixed fees for specific services
  • Hourly rates
  • Recurring monthly or annual fees
  • A combination of the above

4.2 VAT

We are registered for VAT. Where applicable, VAT will be added to our fees at the prevailing rate.

4.3 Payment Terms

Payment terms will be set out in your engagement letter. Unless otherwise stated:

  • Invoices are payable within the timeframe specified in the engagement letter
  • Payment should be made by bank transfer, cheque, or other agreed methods
  • We reserve the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998

4.4 Expenses

Any out-of-pocket expenses incurred in providing services to you (such as travel, accommodation, or statutory filing fees) will be recharged to you at cost.

4.5 Fee Disputes

If you have any queries regarding fees, please contact us immediately. We are committed to resolving any concerns promptly and fairly.

  1. Professional Indemnity Insurance

We maintain Professional Indemnity Insurance in accordance with ICAEW requirements. Details of our insurance coverage are available upon request.

  1. Confidentiality and Data Protection

6.1 Confidentiality

We are committed to maintaining the confidentiality of your information in accordance with professional ethical standards and data protection legislation. Information will only be disclosed to third parties where:

  • Required by law or regulation
  • Required by professional standards or ICAEW
  • We have your explicit consent
  • Necessary for the proper performance of our services (e.g., to HMRC)

6.2 Data Protection

We process your personal data in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

  1. Limitation of Liability

7.1 Standard of Care

We will perform our services with reasonable care and skill in accordance with professional standards applicable to chartered accountants in the UK.

7.2 Liability Cap

Subject to clause 7.3, our total aggregate liability to you in respect of all claims arising out of or in connection with our services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the lesser of:

  • Three times the fees paid by you for the specific service giving rise to the claim, or
  • The amount recoverable under our Professional Indemnity Insurance

7.3 Exceptions

Nothing in these Terms shall exclude or limit our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded or limited by law

7.4 Third Parties

Our services are provided solely for your benefit. Unless expressly agreed in writing, we accept no responsibility to third parties who may gain access to our work or advice.

7.5 Time Limit for Claims

Any claim must be notified to us within 12 months of you becoming aware (or reasonably ought to have become aware) of the circumstances giving rise to the claim.

  1. Intellectual Property

All intellectual property rights in documents, reports, and other materials created by us in the course of providing services remain our property. However, you are granted a non-exclusive, non-transferable licence to use such materials for your internal business purposes.

  1. Termination

9.1 Termination by Either Party

Either party may terminate our engagement by giving written notice as specified in the engagement letter. In the absence of specific provisions, 30 days’ written notice is required.

9.2 Outstanding Fees

Upon termination, you remain liable for:

  • All fees for services performed up to the date of termination
  • Any work-in-progress at agreed rates
  • Any reasonable costs incurred in relation to the termination

9.3 Return of Documents

Upon termination and settlement of all outstanding fees, we will return original documents belonging to you. We may retain copies for our records as required by professional regulations.

  1. Complaints Procedure

10.1 Internal Complaints

We are committed to providing high-quality professional services. If you are dissatisfied with any aspect of our service, please contact us immediately:

By Post: FMY Accountants LTD 86 – 90 Paul Street London, EC2A 4NE United Kingdom

By Email: mail@fmyaccountants.co.uk

By Telephone: +44 330 043 5088

10.2 Complaint Handling Process

Upon receiving a complaint, we will:

  1. Acknowledge receipt of your complaint within 5 working days
  2. Investigate the matter thoroughly
  3. Provide a detailed written response within 28 days (or inform you if more time is required)
  4. Work with you to resolve the issue fairly and promptly

10.3 ICAEW Complaints Scheme

If you are not satisfied with our response to your complaint, you may refer the matter to the ICAEW:

Institute of Chartered Accountants in England and Wales Chartered Accountants’ Hall Moorgate Place London, EC2R 6EA

Telephone: +44 (0)20 7920 8100 Website: www.icaew.com

  1. Money Laundering Regulations

11.1 Legal Obligations

We are required to comply with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and related legislation.

11.2 Client Identification

Before accepting an engagement, we are required to verify your identity and, where applicable, the beneficial ownership of your business. We may request official identification documents and proof of address.

11.3 Reporting Obligations

We are prohibited from informing you if we make a report to the National Crime Agency regarding suspected money laundering or terrorist financing activities. We cannot act further for you in relation to the matter once a report has been made.

  1. Electronic Communications

12.1 Email Communication

Unless you instruct us otherwise, we may communicate with you by email. While we use security measures to protect electronic communications, we cannot guarantee the security of information transmitted electronically. You accept the risks associated with electronic communication.

12.2 Virus Protection

We take reasonable precautions to ensure that electronic communications are virus-free, but you should perform your own virus checks on communications received.

  1. Use of Third-Party Service Providers

We may use third-party service providers (such as cloud-based software platforms, data processors, or specialist advisers) in providing our services to you. Where we do so, we ensure appropriate safeguards are in place to protect your information.

  1. Force Majeure

We shall not be liable for any failure or delay in performing our obligations if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, pandemic, government restrictions, or failure of telecommunications or IT systems.

  1. General Provisions

15.1 Entire Agreement

These Terms, together with any engagement letter, constitute the entire agreement between us and supersede any previous agreements or understandings.

15.2 Amendments

We may update these Terms from time to time. Any changes will be posted on our website, and the “Last Updated” date will be revised. Continued use of our services following any changes constitutes acceptance of the revised Terms.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.4 No Waiver

Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

15.5 Assignment

We may assign or subcontract our rights and obligations under these Terms. You may not assign your rights or obligations without our prior written consent.

15.6 Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

  1. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

FMY Accountants LTD Trading as FMY Chartered Accountants

For any questions regarding these Terms and Conditions, please contact us:

  • Email: mail@fmyaccountants.co.uk
  • Telephone: +44 330 043 5088
  • Website: www.fmyaccountants.co.uk